Customer Service

CEDARLANE® is a customer-focused and customer-driven company. Our customer service department is considered to be the best in the industry and we continue to go above and beyond for you to maintain that reputation. Our multi-lingual staff (English, French, Spanish, Mandarin-Chinese, Arabic) is ready to take your order from Monday through Friday 8:30 am to 6:00 pm EST.

* Hours of operation may change on any given day due to COVID-19 impact on staffing. If we are unavailable, please try our LiveChat or send us an email and we will accommodate your request as soon as possible.

The best in the business...

• Save on shipping costs when you Consolidate and Save™
• Fast turnaround time - expect a delivery time faster than or comparable to direct shipments from the supplier
• Open 6 days a week for shipping to eliminate the traditional ‘weekend bottle neck’ common with international shipments
• Dedicated FedEx® and customs brokerage team – enjoy a worry-free ordering experience!
• In-house shipment and back order monitoring
• Temperature-sensitive shipping specialists
• No spoilage - No worries - Guaranteed